W. Edwards Deming’s 14 Points: Point # 5: “Improve Constantly and Forever…”
For the past few weeks, the theme of this thread been a commentary on the Fourteen Points crafted by Dr. W. Edwards Deming throughout the latter half of the 20th Century. The Points are as relevant...
View ArticleProfessional Credentials: Are We Playing Fast-and-Loose?
A number of my students have been working very hard lately to earn a professional accreditation in freight forwarding. I am pleased to report that they all succeeded wildly in their final exam. I was...
View ArticleW. Edwards Deming’s 14 Points: Point # 7: “Institute Leadership”
Here are profiles of two very different supervisors: “Boss A”: As an employee, you would describe this person as friendly, easily approachable, and helpful. Knowledgeable about the business and the...
View ArticleW. Edwards Deming’s 14 Points: Point # 8: “Drive Out Fear”
Perhaps it is the powerful simplicity of its title. Or perhaps it is the level of effort and commitment that is required to accomplish this goal. But of all the 14 Points assembled by Dr. Deming, I...
View ArticleThe Beer Game: Simulating Supply Chain Management
When I was an undergraduate studying Economics and Mathematics at university in Canada, “beer games” had everything to do with chugging pint-sized glasses of alcoholic malted beverages as quickly as...
View ArticleAPICS 2014 International Conference: New Orleans, USA
APICS 2014 October 19–21, 2014 Ernest N. Morial Convention Center New Orleans, Louisiana APICS 2014 is the premier event for supply chain and operations management professionals. Supply chain and...
View ArticleW. Edwards Deming’s 14 Points: Point # 10: “Eliminate Slogans, Exhortations...
I remember some years ago visiting a large warehouse and distribution centre on the Eastern Seaboard that belonged to one of my corporate affiliates. Sadly, my associates in this operation were losing...
View ArticleCanada Logistics Conference 2014
CITT invites all supply chain professionals to attend Canada Logistics Conference 2014 in Calgary, Alberta from October 22-24, 2014. Join an audience of shippers, carriers and vendors from across...
View ArticleW. Edwards Deming’s 14 Points: Point # 12
“Remove Barriers to Pride of Workmanship” (A Personal View) Dr. Deming’s 12th Point speaks to the issues of employee empowerment, the necessity of recognizing and dealing with employee discontent, and...
View ArticleThe New Face of Leadership: Meeting The Modern Reality
A rock song written by Pete Townshend of The Who, titled “Won’t Get Fooled Again,” contains these lyrics: Meet the old boss Same as the old boss… Sometimes I wonder if we are progressing insofar as...
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